Privacy Policy
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Heartfelt Support & Seal LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services.
Information We Collect
We may collect:
Name
Email address
Phone number
Mailing address
Information voluntarily submitted through forms
Appointment and consultation requests
Website usage information through cookies and analytics
How We Use Information
Information may be used to:
Respond to inquiries
Schedule consultations
Provide requested services
Improve website functionality
Communicate service updates
Maintain business records
Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared:
When required by law
With service providers assisting our operations
With your written authorization
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information; however, no internet transmission can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Contact
Questions regarding this Privacy Policy may be directed to:
Heartfelt Support & Seal LLC
SupportBroker@HeartfeltSupport.org
Terms & Conditions
It All Begins Here
By accessing this website, you agree to the following terms.
Use of Website
Information provided on this website is for informational and educational purposes only.
Use of this website does not establish a client relationship, fiduciary relationship, legal representation, healthcare provider relationship, or contractual agreement.
Intellectual Property
All content, logos, graphics, text, service descriptions, and materials are the property of Heartfelt Support & Seal LLC and may not be copied or reproduced without written permission.
Service Availability
Services are subject to availability, eligibility requirements, and applicable laws and regulations.
Limitation of Liability
Heartfelt Support & Seal LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from use of this website or services.
Governing Law
These terms shall be governed by the laws of the State of New York.
Changes
We reserve the right to modify these terms at any time without prior notice.
Professional Disclosure
Heartfelt Support & Seal LLC provides support brokerage, advocacy, consulting, housing navigation, portfolio management, administrative support, training, resource coordination, community engagement services, and notarial services upon completion of all required licensing and authorization requirements.
Non-Attorney Disclosure
Heartfelt Support & Seal LLC is not a law firm.
We do not provide:
Legal advice
Legal representation
Legal opinions
Legal interpretation
Court representation
Legal document preparation requiring attorney licensure
Individuals requiring legal services should consult a licensed attorney.
Non-Clinical Disclosure
Heartfelt Support & Seal LLC does not provide:
Psychotherapy
Counseling
Mental health treatment
Clinical assessments
Diagnosis
Medical treatment
Nursing services
Healthcare services requiring professional licensure
Information provided is educational, supportive, and consultative in nature.
Housing & Benefits Disclaimer
Housing navigation, Medicaid guidance, OPWDD assistance, SSI support, voucher assistance, and related services do not guarantee:
Housing placement
Service eligibility
Benefit approval
Funding authorization
Program acceptance
Government decisions
All determinations are made solely by the applicable agency, provider, landlord, or funding source.
OPWDD Disclaimer
Services related to OPWDD Self-Direction are subject to participant eligibility, approved budgets, Fiscal Intermediary requirements, and applicable federal and state regulations.
Portfolio Management Disclaimer
Portfolio Management services consist of administrative organization, document management, compliance tracking, renewal reminders, and educational support.
Portfolio Management services do not constitute legal, financial, tax, investment, insurance, or professional fiduciary services.
Notary Services Disclaimer
Notary services will only be provided upon successful completion of all New York State licensing requirements and in accordance with applicable law.
No Guarantee of Outcomes
Heartfelt Support & Seal LLC makes no guarantees regarding specific outcomes, approvals, eligibility determinations, funding decisions, housing placements, or service authorizations.
All services are provided on a best-efforts basis.
Refund Policy
It All Begins Here
Heartfelt Support & Seal LLC values transparency and fairness.
Consultations
Consultation fees are non-refundable once services have been provided.
Missed Appointments
Appointments canceled less than 24 hours before the scheduled time may be subject to a cancellation fee.
Administrative Services
Fees for completed administrative services, document reviews, consultations, training sessions, portfolio management, and support services are non-refundable once work has commenced.
Subscription Services
Monthly memberships and subscription services may be canceled at any time; however, no prorated refunds will be issued for the current billing cycle.
Exceptional Circumstances
Refund requests may be reviewed on a case-by-case basis at the sole discretion of Heartfelt Support & Seal LLC.
Accessibility Statement
It All Begins Here
Heartfelt Support & Seal LLC is committed to ensuring digital accessibility for all individuals, including people with disabilities.
We strive to continually improve the user experience and apply relevant accessibility standards whenever possible.
Accessibility Features
Mobile-responsive design
Readable fonts and color contrast
Keyboard navigability where supported
Alternative text for applicable images
Assistance
If you experience difficulty accessing any content on this website, please contact us.
Email: SupportBroker@HeartfeltSupport.org
We will make reasonable efforts to provide information in an accessible format.